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Our client area provides access to all account information for current customers and other useful resources such as our support ticket system and Knowledgebase.
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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
Can I host torrents sites?Torrents are NOT allowed. Views: 56 |
Do you allow proxy hosting?No. We do not allow proxy hosting. Views: 69 |
Do you have a money back guarantee?Yes, you may request a full refund anytime within your first 30 days of service. Views: 168 |
Do you have an uptime guarantee?We guarantee 99.9% network uptime. Please refer to our Terms of Service for more information. Views: 424 |
Do you offer prorated refunds?We generally offer prorated refunds on payment terms longer than a month. Views: 203 |
Do you provide domain registration services?We do not provide domain registration services and highly recommend NameCheap. Views: 158 |
How do I get a dedicated IP address?We offer dedicated IP addresses for justifiable purposes such as SSL at $3/month per IP.... Views: 218 |
How long does it take for my account to be setup?Accounts are setup instantly after passing our fraud checks and receiving payment for the invoice. Views: 238 |
Is adult content allowed?As long as the content is legal in the United States, adult content is allowed. Views: 499 |
Is there any fee for account transfer?If you choose to utilize VectorLevel's services, then we will gladly transfer your website... Views: 62 |
Is warez linking allowed in your servers?No. We do not allow warez linking. Views: 65 |
What are the standard plans you have?There are 3 plans in his server. VS1($5/month) ->... Views: 84 |
What are your nameservers?Our nameservers are ns1.vectorlevel.com and ns2.vectorlevel.com. Views: 56 |
What are your server specifications?Each server has a Intel Core 2 Duo or Quad CPU along with a minimum of 2GB of memory. In addition... Views: 66 |
What control panel do you use?We use the DirectAdmin control panel that does everything cPanel does, provides greater control... Views: 556 |
What payment methods do you accept?We accept payments from all major credit cards (Visa, Mastercard, Discover, American Express)... Views: 468 |
Where can I can find the server uptime status?You can view the server uptime status from the below link: http://oslo.vectorlevel.com/status/ Views: 63 |
Where is VectorLevel located?VectorLevel is located in Irvine, California (United States). Views: 540 |