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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
Can I start uploading my site even if my domain does not work yet?You can start uploading files to your websites even if your domain name has not registered yet.To... Views: 61 |
Do you allow remote MySQL access in your servers?No. You need to manage the database of your domains locally in our server. Views: 116 |
Do you have backup and restore facility?Yes. We have configured backups in the server so that backup of all the accounts will be... Views: 62 |
Do you provide Mailing lists facility for your accounts?Yes. We do provide Mailing List facility for the accounts depending upon the plan they are in. Views: 59 |
Do you provide PostgresSQL for your accounts?Yes. We do provide PostgresSQL interface for all the cPanel users. Views: 56 |
Do you provide regular SSL?Yes. We do provide regular SSL for which you need to purchase a dedicated IP for $3 per month. Views: 61 |
Do you provide SSH access?In order to avoid any account-wide breach, we do not provide SSH access to any of our shared... Views: 332 |
Do you use any PHP accelerators?We use eAccelerator, a free open-source PHP accelerator, optimizer, and dynamic content cache, by... Views: 199 |
How can I access my domain before domain propagation is complete?You can temporarily access the contents that you have uploaded in your webspace using... Views: 63 |
How can I believe that my email account will not be compromised in your system?We have set up SPF record for all the domains hosted in the server, so other remote mail servers... Views: 64 |
How can I connect to the server via FTP?You can connect to the server via FTP using cPanel >> File manager or using any 3rd party... Views: 69 |
How do I check DNS records?You can check your DNS records on dnsstuff.com by using the following... Views: 67 |
How do I do a traceroute test and ping test?Traceroute is a computer network tool used to determine the route taken by packets across an IP... Views: 61 |
How long does it take for DNS propagation?Any time that DNS changes are made (on any level), you need to wait for propagation to complete.... Views: 58 |
How safe is your system against DDOS?To prevent DDOS attacks in the server, we have mod_evasive installed in the... Views: 59 |
How safe will be my CGI scripts be, if I host with you?We have PHPSuExec enabled in the server. When using the common PHP installation on a webserver,... Views: 104 |
How secure is my account details in your system?Our billing department will verify the contact email and billing subscriptions of the customer... Views: 65 |
What are your nameservers?Our nameservers are as follows. You will need to change the nameservers of your domains in your... Views: 315 |
What is a wildcard SSL certificate?A wildcard SSL certificate allows you to use https://*.yourdomain.com where * can be anything. If... Views: 60 |
What is DNS? How does it work?DNS, stands for "Domain Name System" and helps resolving names to IP numbers as it is much easier... Views: 61 |
What is rDNS?If DNS is used to translate human-readable Internet addressses (www.domain.com) into numerical IP... Views: 67 |
What is the difference between a shared SSL and a regular SSL?Shared SSL means you use your Hosting Provider's SSL Certificate. This will usually result in... Views: 60 |
What is the Maximum MySQL connections limit?Currently the maximum MySQl connections is limited to 100. Views: 67 |
What preventive measures has been set against spamming and relay?We have Spamassasin enabled for all the accounts hosted in the server. On submission of support... Views: 69 |
What version of MySQL is available?All servers run the latest stable versions of MySQL 5.0.x. Views: 175 |
What version of PHP is available?All servers run the latest stable versions of PHP 5.2.x. Views: 166 |
Where can I upload my files to?You need to upload files under the document root of the domain hosted in our server. Typically,... Views: 61 |
Which FTP clients should I use and where can I get them?There are a multitude of FTP clients available for many platforms. This list is nowhere near... Views: 58 |